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How do I get a refund from Ticketmaster?

  • bdalton030
  • 2 de out. de 2023
  • 3 min de leitura

How do i get a refund from Ticketmaster, you will need to follow their refund policy +1 (888) 387-4322 and procedures, which may vary depending on the event, the location, and the specific circumstances of your purchase. Here are the general steps to request a refund from Ticketmaster:


  1. Check the Event's Refund Policy: Start by checking the event's refund policy. Not all events or tickets are eligible for refunds, and the refund policy can vary. You can usually find this information on the event page or in the terms and conditions when you purchase your tickets.

  2. Log into Your Ticketmaster Account: Visit the Ticketmaster website +1 (888) 387-4322 and log into your account using the same email address and password you used when purchasing the tickets.

  3. Locate Your Order: Once you are logged in, go to your account settings or dashboard and find the order that corresponds to the tickets you want a refund for.

  4. Initiate the Refund Request: Click on the order, and there should be an option to request a refund or exchange. Follow the on-screen instructions to initiate the refund process.

  5. Select the Reason for Refund: Ticketmaster will usually ask you to select a reason for your refund request. Common reasons include event cancellation, rescheduling, or specific refund policies for certain types of events.

  6. Follow the Instructions: Ticketmaster will provide instructions on how to proceed with the refund. This may include sending your tickets back, providing additional information, or simply confirming your refund request.

  7. Wait for Processing: After submitting your refund request, you will need to wait for Ticketmaster to process it. The processing time can vary depending on the event and the method of payment used.

  8. Check Your Account: Once the refund is processed, the refunded amount will typically be credited back to the original payment method you used to purchase the tickets. This can take a few business days to appear in your account.


If you have trouble with the online refund process or if you have questions about your specific situation, you can also contact Ticketmaster's customer service +1 (888) 387-4322 for assistance. They should be able to provide you with further guidance and support.

Keep in mind that Ticketmaster refund policies and procedures can change, so it's essential to check their website or contact their customer service for the most up-to-date information regarding refunds for your specific event.


How long does Ticketmaster take to refund?

The time it takes for Ticketmaster to process and issue a refund can vary depending on several factors, including the event, the method of payment, and the specific circumstances of the refund request. Here are some general guidelines:


  1. Event Cancellation: If an event is canceled, Ticketmaster typically processes refunds automatically. You should receive your refund within a few business days to a week. The timeline may vary based on your payment method.

  2. Event Rescheduling: If an event is rescheduled, Ticketmaster often allows ticket holders to request a refund. Refunds for rescheduled events may take a few weeks to process.

  3. Specific Refund Policies: Some events may have specific refund policies outlined at the time of purchase. The refund timeline in such cases will depend on the terms stated in those policies.

  4. Method of Payment: The method of payment you used to purchase the tickets can affect the refund timeline. Credit card refunds are usually quicker than refunds to other payment methods. It may take a few business days for the refund to appear on your credit card statement.

  5. Ticket Return: In some cases, Ticketmaster may require you to return physical tickets or take specific actions before processing your refund. This can add to the processing time.

  6. Contacting Customer Support: If you encounter delays or have questions about your refund, you can contact Ticketmaster customer support +1 (888) 387-4322 for assistance. They should be able to provide you with information about the status of your refund.


Keep in mind that Ticketmaster refund processing times can vary, and they may update their policies from time to time. It's essential to refer to Ticketmaster's website or contact their customer service for the most accurate and up-to-date information regarding your specific refund request. If you haven't received your refund within a reasonable timeframe, reaching out to their customer support is advisable to inquire about the status.


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